Union county baseboard hot water heating

From when Dan answered the phone on my initial call to Adam shaking my hand at the end of his work it was a such a pleasant experience. Adam explained what my options were and when there was something he saw that he thought should be fixed he also explained that. For this being my first experience with your company I just can’t say enough good things. I’ve already given your cards to neighbors who are always looking for a plumbing service. I don’t fear plumbing problems because I know one call and it will be taken care of!

I had been having problems with my basement sink for over two weeks. I called in who I thought were plumbers only to find out they are only plumbing technicians. I was told by them to get a plumber. One of my co-workers gave me the name of Good Tidings so I called.

They had someone come out the next day (if I had someone home that day they would have come then). He saw the problem and said someone would come out the next day to give me an estimate. Adam came and explained everything in detail. Bottom line, the problem was fixed and I could not be happier! I told Adam that I have never been so happy writing out a check. This company was so professional from the first person answering the phone to Adam leaving after the job was finished. I have told family and neighbors about them – it is so hard to find a plumbing company you can rely on. Thank you so much Good Tidings and Adam.

Our sump pump broke and we had a flood on a Sunday. There was a great deal of rain so it was a busy day for all plumbers. We called numerous plumbing companies. Many (even the ones open Sunday) would not even answer or return our call. A few were rude. One local company said would charge us just $185 to come, but they reserve the right not to service us since 1 inch of water may be too much for their plumbers. Good Tidings quickly sent an extremely capable plumber even though we were new customers. Good Tidings were also reasonable and did not charge a Sunday/holiday surcharge. Good Tidings’ customer service went "above and beyond." The phone representative was extremely pleasant, knowledgeable, and attentive. Because we had an emergency, the woman arranged to see us sooner by following up with the regularly scheduled customer asking their permission to switch their appointment, citing that our issue was an emergency. She put us at ease on a very difficult day. I would highly recommend Good Tidings for plumbing issues, particularly on Sundays.

I was in the middle of a sewerage mess on a Sunday afternoon. There was major flooding in my basement and sewerage coming up in my shower. Good Tidings responded very quickly and they sent out Adam. Adam did a terrific job! Not only did he clear my main sewer but he showed me how to maintain it and explained everything in detail. I asked him if there were any other parts needed on my washing machine and he recommended I replace my old rubber hoses with stainless steel ones that can be transferred to another machine in the future. He said it will prevent another flood from happening. He also spotted a rusted and leaking part also connected to my washer on the wall. He replaced that part with a solid brass part and instructed me to use the turn on/shut off valve when operating the washer. He even went so far as to tell me not to use Drano because it’s bad for my pipes and recommended another cleaner that he had available and instructed me how to use it step by step. In addition to all this he answered some questions I had on my boiler which didn’t include the reason for his visit. I am a senior citizen woman on a tight budget and Adam and his supervisor worked it out for me to pay in installments and gave me a special rate. Adam then ran all water devices in my entire house to ensure there were no further problems. He even ran my washer (the main cause of the flood) 3 times to make sure no issues remained. I am extremely happy with the service I received from Adam and Good Tidings. I would highly recommend them to anyone with a plumbing problem.

Good Tidings installed a new furnace and air conditioning unit for us. Joe M., Steve P. and Erick were fantastic! They came over the day we called them (the 1st hot day of the year by the way), addressed the issue and gave us a few options with pricing to choose from. We decided to just replace both units, they got the permit right away and were at the house working the very next day! They did an amazing job and stayed until it was complete, made sure everything was working and that we didn’t have any questions or concerns. They cleaned up everything as well. I think they even left it cleaner then they found it! My father has some health issues, so for them to help us out and get the job done so quickly meant everything to us. They even put in window AC units so we didn’t have to deal with the heat while they were working! Joe M., Steve P. & Erick were very friendly, professional, knowledgeable and hard working! I am giving their names to everyone! I would definitely hire them for any plumbing, heating or air conditioning needs in the future. I wish I could give them more than 5 stars. Thanks guys, you definitely rock!!!