Bluehost review 2018 0% bias 100% honesty. facts you must know!

The one and only reason I am giving this company a semi-decent review is mainly because of their ONE knowledgeable support agent. I would call in COUNTLESS times and request alanna keel to assist me with my server as EVERYONE else would keep me on hold for 30 minutes or more. I had my site migrated to my VPS account, which mind you, I PAID FOR!! Long story short, the migration was extremely messed up and my sites were all types of broken. After being on hold for an hour waiting for “Steven” the apparent manager to come to the phone (Apparently managers are too busy to attend to customers, WHO KNEW) I hung up and got an unexpected suprise when I called back. After explaining my frustration for the THIRD TIME, I got alanna who actually fixed my sites within 15 minutes.


All 4 of them. Didnt even put me on hold. They were fixed before I ended my story, if were being completely honest. Bluehost needs more employees that know what they are doing. 2 years ago, I could call in and have my problem fixed in 2 minutes. These days, the support is so slow. ALSO DO NOT OPEN A CHAT, I DONT THINK THEY CAN UNDERSTAND SIMPLE ENGLISH. I feel bad for employees like Alanna, who are CLEARLY picking up the slack for the poorly trained agents they currently have, Unfortunately, after october I was unable to get in touch with my favorite agent so I ended up cancelling services with Bluehost and moved to Godaddy. I give Bluehost an 80/100 for one reason only. The superior support from ONE person I talked to out of 20. Host with caution!!!!!!

Well, I’ve had nothing but hard pressure salesman trying to sell me a website build and SEO word local for $6,000.00 for 6 months; including the website for $3,000.00. They do not want to provide help as the advertise with your webhosting; they make rude comments about you and try to take in the Money from you. They told me how dump I was and I needed to pay them. They won’t spend the time with you to get start. They offer ridiculous high costs for help and then tell me I can make a profit teaching some one else. As you are reading costs for help, you will notice how the prices keep going up and they keep being dishonest. Beware of them. Good Luck asking for a manager!!!

Harassment I’ve been getting and no help to bring the platform~template to the C-panel. Their C-panel is more difficult than others I’ve delt with. Just today one of their sales reps phoned me arguing and high pressuring me to let them build my website and do the SEO words. I informed him, I would have to teach him what SEO words~phrases they would have to use and I wouldn’t be getting paid to teach them; because, they dont work with hardly any animal sites; just concrete and city lights [corporate] websites. He wanted a $1,000.00 a month for 6 months and $3,000.00 for a 5 page website that wasn’t going to work for my business. He was higher than the last guy 3 weeks ago that I mentioned on here.

Furthermore, their templates that are free are outdated and the newer ones within 10 to 15 years cost money to purchase. I have spoken with Gentleman from WordPress and he explained they are there to help you for free and no charge; especially, since I was purchasing a brand new design~platform~template for my use. But, that other WordPress sites. I told them how Blue Host was charging us and he said come to them 24/7 and they will help us for free.